Warranty Policy

Warranty Period:

The warranty period is 30 days from the date of purchase.

Warranty Period: Depending on the specific situation, you can enjoy free repair or replacement service.
After the warranty period: Users can choose to pay for the repair service, the cost will depend on the type of problem.

△Note: During the repair period, the user is responsible for the round-trip shipping cost of repairing, replacing or returning the product.

Warranty Coverage:

During the warranty period, if the product has a manufacturing defect or material problem, we usually provide the following services:

Free Repair: If the product fails and the problem is within the warranty period,we will provide a free repair service.
Free Replacement: For products that cannot be repaired or for serious faults, we will offer a replacement service.
Return service: In some cases, if the product is faulty and cannot be repaired or replaced, we will provide a return service.

△ What is not covered

The warranty does not cover the following situations:

Human damage: such as damage caused by improper operation, dropping, impact, etc.
External damage: such as scratches , broken casing, etc.
Unauthorized repair or modification: such as self-repair or repair by an unauthorized service provider.
Abnormal use: such as the use of accessories that do not comply with product regulations, damage caused by the environment is too harsh (high temperature, high humidity, etc.).

Repair Process and Important Notes:

Provide proof of purchase: Please provide valid proof of purchase (such as invoice or receipt, etc.).
Contact the customer service center: When contacting the customer service center, please provide product photos and problem description. The contact information is as follows:

Warranty Certificate Management: Please keep this warranty certificate in a safe place, you will not be able to enjoy the warranty service if it is lost. For warranty or replacement, please contact the customer service department in advance.